Customer site requirements

Technical Details

The following information outlines the equipment customers must have in place before an OptosAdvance Web Review system can be installed. This document can also be used if a customer wants to upgrade their own viewing PCs.

OptosAdvance computer and server, where configured, must be positioned more than 1.5 meters (5 feet) from the patient environment.

Please contact Optos for more information (see optos.com).

Network

Customers must provide the network needed to connect the PCs and servers in the system.

Optos will supply expertise on the system and assist a customer network specialist in providing information so the device can be connected to a customer network. Optos is not specialized in networks and therefore can only help support networks from a product data perspective.

Network

Cabling

Protocol

PC Cards

Gigabit Ethernet1

CAT 5 e

HTTP/HTTPS

1000 autosensing NIC1&2

Electrical Requirements

Customers must provide a dedicated power supply. For countries outside these areas please refer to your Optos Representative.

Europe

North America

200-240V, 50/60Hz, 1.5A

100-120V, 50/60Hz, 3A

Customer Supplied Viewing Computers

When connected to a network, some system configurations may connect to Customer supplied viewing computers should the customer choose this option. These computers should meet the following minimum specification. We only support the Operating Systems listed below. Emulators should not be used.

Any computers being purchased should exceed the recommended specification to gain the longest life span from the new computer.

Existing customer computers can be used as viewing computers.

Screen Resolution

Compatible Browsers

Minimum 1280 x 1024 with 16.2 million colors3

OptosAdvance works in the following browsers in their currently supported versions:

  • Google Chrome

  • Microsoft Internet Explorer

  • Microsoft Edge

  • Apple Safari

  • Mozilla Firefox

Customer Supplied Server

When connected to a network, some system configurations may connect to Customer supplied Image Server should the customer choose this option. These Servers should meet the following specification. We only support the Operating System listed below. Emulators should not be used.

CPU

Quad Core 3GHz

RAM

12 GB4

Storage

1TB

Software

OptosAdvance requires the following software in their currently supported versions:

  • Windows Server or Windows 10 64-bit

  • Microsoft SQL Server

  • Microsoft .NET Framework

  • Microsoft Visual C++

  • IIS

Network

Gigabit Ethernet5

Internet Access

Customers are required to provide broadband internet access prior to the installation. This ensures that the system and diagnostic logs are transferred to Optos. This also allows for potential remote diagnostic repair and software upgrades. Optos will never access patient data information files without customer’s permission.

Printing optomap® Retinal Images

Installation of a printer is the responsibility of the customer. Optos does not provide any support for the performance of that printer. Optos cannot guarantee any minimum performance level nor output quality from any standard printer due to the nature of the printing processes. Printed images should therefore not be used for diagnosis.

We would initially recommend a high quality inkjet printer to give a balance between cost of purchase, cost of consumables and image quality. If printing large numbers of images, you may wish to consider printers with higher capital cost, but lower cost of consumables such as a color laser printer.